Last updated: 16 July 2026
Who handles your information
The enquiry contact for this website is Lancing Ltd, Unit 5A Jefferson Way, Thame, Oxfordshire OX9 3SZ, United Kingdom. You can contact sales@lancinguk.com or call 01494 623015.
Information collected
When you send the enquiry form, the website receives the details you enter, such as your name, company, business contact details, product and packaging data, machine interest and project questions. The web server may also create ordinary technical logs containing information such as request time, requested page, browser information and network address.
Spam and form security
The enquiry form uses hidden bot-trap fields, a short-lived signed form token, submission timing checks and automated content checks. These controls help distinguish genuine machinery enquiries from automated spam without sending your form data to a third-party CAPTCHA service.
Temporary rate-limiting records may store a one-way hash derived from the requesting network address together with submission times. They are used only to protect the form from repeated misuse and expire through routine cleanup.
How information is used
Enquiry information is used to respond, assess the application, prepare machinery or support proposals, maintain correspondence and protect the website from misuse. Technical logs may be used for security, reliability and fault diagnosis.
Remote images, video links and external websites
Machinery images on this site load from the original Lancing and related specialist website addresses. Your browser therefore makes a request to the relevant remote host when it displays an image. Video links open YouTube, and related-site links open separate websites. Those services have their own privacy information and may process technical data independently.
Retention and security
Business enquiry records should be retained only for as long as reasonably needed for the enquiry, any resulting commercial relationship, record-keeping, dispute management and security. Reasonable technical and organisational safeguards should be applied, but no internet transmission is risk-free.
Your choices and questions
You may ask about personal information associated with your enquiry, request correction of inaccurate details, or raise a privacy concern by contacting sales@lancinguk.com. Requests may require identity checks and may be subject to applicable limitations.
Changes to this notice
This page may be revised when the website, its service providers or information-handling practices change. The update date at the top identifies the current version.